Terms of Use

Last updated: 19 May 2026

PLEASE READ THESE TERMS CAREFULLY AS THEY CONTAIN LEGAL OBLIGATIONS AND IMPORTANT TERMS ON WHICH WE INTEND TO RELY, INCLUDING LIMITATIONS AND EXCLUSIONS OF OUR LIABILITY.

BY USING OUR APP, THE DOCUMENTATION OR THE SERVICE, YOU AGREE TO THESE TERMS. IF YOU USE OUR APP, THE DOCUMENTATION OR THE SERVICE, THESE TERMS WILL BIND YOU.

IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT USE THE APP, THE DOCUMENTATION OR THE SERVICE.

If you’ve downloaded the App from the Apple App Store or Mac App Store, the provisions of the section “Additional Terms for Apple App Store Users” apply.

Defined terms are words or phrases that have a specific meaning. They will appear in bold throughout these terms.

Some of these terms apply only to consumers. Consumer means an individual acting for purposes which are wholly or mainly outside of that individual’s trade, business, craft or profession. For example, limited companies are not Consumers, nor are individuals using the App, the Documentation or the Service wholly or mainly for business purposes.

Authority to enter into these terms

If you are not a Consumer, you confirm that you have authority to bind the business on behalf of which you are accepting these terms. In that context, references to you and your will be to that business. Otherwise, references to you and your will be to you, the person entering into these terms.

Apple

Depending on your Home Country, Apple means:

Home Country means your country or territory of residence.

Apple App Store means Apple’s App Store, including the Mac App Store where applicable, through which you can buy, download, license, rent or subscribe to apps, content and in-app services.


Who we are and what these terms do

We, Teleprompter For Video Ltd company number 16774900, England, of Paddocks End, Winkfield Row, Bracknell, RG42 6LX, license you to use:

  1. the application software which you have downloaded, namely Prompt+ Teleprompter, whether for iOS, iPadOS or macOS, and the data supplied with that application software, together with any updates or supplements to it, the App;
  1. the related documentation, whether online or electronic, the Documentation; and
  1. the service you connect to via the App and the content we provide to you through it, the Service,

in each case as permitted in these terms.

IMPORTANT: This agreement is concluded between us, Teleprompter For Video Ltd, and you. We are solely responsible for the App and the content thereof, and for the Documentation and the Service.


Your privacy

Under data protection legislation, we are required to provide you with certain information, including who we are, how we process your personal data, for what purposes, your rights in relation to your personal data and how to exercise them.

This information is provided in our Privacy Policy:

https://www.teleprompterapp.com/privacy/

It is important that you read that information.

We may use third-party providers to help deliver the Service to you. Information about what personal data they receive and how they process it can be found in our Privacy Policy.


Other terms that may apply to you

The following documents also form part of these terms:

Apple App Store terms also apply

The ways in which you can use the App, the Documentation and the Service may also be controlled by Apple’s rules and policies, which can be found here:

https://www.apple.com/legal/internet-services/itunes

Apple’s rules and policies will apply instead of these terms where there are differences between these terms and Apple’s rules and policies. These terms will still apply to the extent there are no differences.


Purchases

The App is available as a one-time purchase. A one-time purchase is not a subscription and does not automatically renew.

Your purchase gives you a licence to download and use the App in accordance with these terms. The App is licensed, not sold, to you. Your purchase does not transfer ownership of the App, the Documentation, the Service or any intellectual property rights in them.

Unless stated otherwise at the point of purchase, your one-time purchase includes access to the version of the App and features available at the time of purchase, together with any free updates that we choose to make available from time to time.

We may charge separately for major new versions, premium features, add-ons, cloud services, AI-powered features or additional online services. We will tell you before you incur any additional charge.

If you purchase the App through the Apple App Store or Mac App Store, payment processing and refunds are handled by Apple in accordance with Apple’s terms and refund policies.


Operating system requirements

This App requires a compatible device with a minimum supported operating system.

The App may be available for iPhone, iPad and Mac. Please see the Apple App Store, Mac App Store for compatibility information.

You are responsible for ensuring that your device and operating system meet the minimum requirements.


Support for the App and how to tell us about problems

Support

If you want to learn more about the App or the Service, or have any problems using them, please take a look at our support resources at:

https://www.teleprompterapp.com/

Contacting us, including with questions, complaints or claims

If you think the App or the Service is faulty or misdescribed, or wish to contact us for any other reason, please contact our customer service team at:

https://www.teleprompterapp.com/contact/

How we will communicate with you

If we have to contact you, we will do so by in-app notification or email, using the contact details you have provided to us.


How you may use the App, the Documentation and the Service

You must keep your login credentials confidential and secure. You must tell us immediately if you believe your account login credentials or your account have been compromised. You must not share your login credentials or account with any other person, organisation or entity.

In return for your agreeing to comply with these terms, you may:

  1. download, install, access and use a copy of the App on compatible devices that you own or control, subject to these terms and Apple’s rules and policies;
  1. use the App, the Documentation and the Service for your personal purposes;
  1. use the App, the Documentation and the Service for business or professional purposes, subject always to the provisions of these terms;
  1. use any Documentation to support your permitted use of the App and the Service; and
  1. receive and use any free supplementary software code or update of the App incorporating patches, corrections of errors or other improvements that we may provide to you.

You may also share the App and the Service where Apple’s rules and policies permit you to do so, including through Apple Family Sharing where applicable.


You may not transfer the App to someone else

We are giving you personally the right to use the App, the Documentation and the Service as set out above. Whilst you may have sharing rights under Apple’s rules and policies, you may not otherwise transfer the App, the Documentation or the Service to someone else, whether for money, for anything else or for free.

If you sell or give away any device on which the App is installed, you must remove the App and the Documentation from it.


Changes to these terms

We may need to change these terms to reflect changes in law or best practice, to deal with additional features which we introduce, to reflect changes to the App, Documentation or Service, or for other business reasons.

Unless it is an emergency or urgent situation, we will give you at least 30 days’ notice of any material change by sending you an in-app notification or email with details of the change, or by notifying you of a change when you next start the App.

If you do not accept the notified changes, you must stop using the App, the Documentation and the Service. Any refund rights will be determined in accordance with applicable law and, where you purchased through Apple, Apple’s refund policies.


Updates to the App and changes to the Documentation or the Service

From time to time, we may automatically update the App and change the Documentation or the Service to improve performance, enhance functionality, reflect changes to the operating system, address security issues or for other business reasons. Alternatively, we may ask you to update the App for these reasons.

If you choose not to install such updates, or if you opt out of automatic updates, you may not be able to continue using the App, the Documentation or the Service.

If you are a Consumer, we confirm that the App and the Service will match the description of them provided to you when you bought the App.

If you are not a Consumer, the App, Documentation and Service are provided “as is” and, to the maximum extent permitted by law, all warranties and terms, whether express or implied, are hereby excluded.

Your one-time purchase does not guarantee access to all future versions, major upgrades, premium features, add-ons or additional services. We may charge separately for major new versions, premium features, add-ons or additional services.


If someone else owns the device you are using

If you download the App or the Documentation onto any device not owned by you, you must have the owner’s permission to do so. You will be responsible for complying with these terms, whether or not you own the device.


We are not responsible for other websites you link to

The App, the Documentation or the Service may contain links to other independent websites which are not provided by us.

Such independent sites are not under our control, and we are not responsible for, and have not checked and approved, their content or their privacy policies.

You will need to make your own independent judgement about whether to use any such independent sites, including whether to buy any products or services offered by them.


Licence restrictions

You agree that you will:

  1. except in the course of permitted sharing, not rent, lease, sub-license, loan, provide or otherwise make available the App, the Documentation or the Service in any form, in whole or in part, to any person without prior written consent from us;
  1. not copy the App, Documentation or Service, except as part of the normal use of the App or where it is necessary for the purpose of back-up or operational security;
  1. not translate, merge, adapt, vary, alter or modify the whole or any part of the App, Documentation or Service, nor permit the App, the Documentation or the Service, or any part of them, to be combined with or become incorporated in any other programs, except as necessary to use the App, the Documentation and the Service on devices as permitted in these terms;
  1. not disassemble, de-compile, reverse engineer or create derivative works based on the whole or any part of the App, the Documentation or the Service, nor attempt to do any such things, except to the extent that such actions cannot be prohibited because they are necessary to decompile the App, the Documentation or the Service to obtain the information necessary to create an independent program that can be operated with the App or the Service or with another program, the Permitted Objective, and provided that the information obtained by you during such activities:
  1. comply with all applicable technology control or export laws and regulations that apply to the technology used or supported by the App, the Documentation or the Service.

Acceptable use restrictions

You must:

  1. not use the App, the Documentation or the Service in any unlawful manner, for any unlawful purpose, or in any manner inconsistent with these terms;
  1. not act fraudulently or maliciously, for example by hacking into or inserting malicious code, such as viruses or harmful data, into the App, the Documentation, the Service or any operating system;
  1. not infringe our intellectual property rights or those of any third party in relation to your use of the App, the Documentation or the Service, including by the submission of any material to the extent that such use is not licensed by these terms;
  1. not transmit any material that is defamatory, offensive or otherwise objectionable in relation to your use of the App, the Documentation or the Service;
  1. not use the App, the Documentation or the Service in a way that could damage, disable, overburden, impair or compromise our systems or security, or interfere with other users; and
  1. not collect or harvest any information or data from the App, the Documentation, the Service or our systems, or attempt to decipher any transmissions to or from the servers running the App or the Service.

Deleting your account

If you created an account with us and wish to delete it, this can be done inside the App by tapping the Delete your account option within the Support area inside the app.

Alternatively, you can contact our support team at:

https://www.teleprompterapp.com/contact/

If the App does not require you to create an account, this section applies only if you have created an account or otherwise provided personal data to us.


AI features of the App

The App may include AI features that help you create, edit, summarise, reword or improve scripts.

The AI providers we use may include:

More information regarding these providers and how they process your personal data can be found in our Privacy Policy:

https://www.teleprompterapp.com/privacy/

Certain AI features within the App may send prompts, User Content and related data to third-party AI providers. Where required by law, we will notify you before personal data is shared with such providers and obtain your permission in-app.

You can switch off or avoid using AI features within the App. Some functionality may then be unavailable.

AI-generated content may be inaccurate, incomplete or unsuitable for your context. You must review AI-generated content carefully and you remain responsible for your use of it. AI-generated content does not constitute professional advice. To the extent permitted by law, we disclaim liability for your reliance on AI-generated content generated within the App.

Certain online or AI-powered features may be subject to usage limits, availability limits or separate charges. We will tell you in the App where any separate charge applies.


Intellectual property rights

All intellectual property rights in the App, the Documentation and the Service throughout the world belong to us or our licensors, and the rights in the App, the Documentation and the Service are licensed, not sold, to you.

You have no intellectual property rights in, or to, the App, the Documentation or the Service other than the right to use them in accordance with these terms.

The licence that we grant to you continues for as long as you are permitted to use the App under these terms and, where applicable, Apple’s rules and policies. 

You retain all intellectual property rights in scripts and other content you upload, import, create, edit or store using the App or Service, User Content.

You grant us a worldwide, non-exclusive, royalty-free licence, with the right to sublicense to our hosting and processing providers, to host, store, back up, transmit, display and otherwise process User Content solely as necessary to provide, maintain, secure and improve the App and Service, including to:

  1. synchronise your User Content across your devices, where syncing is available;
  1. generate technical copies required for storage, display, formatting, conversion, backup and syncing; and
  1. create processed outputs you request, for example AI-generated or AI-edited scripts, where such functionality is available.

We do not acquire any ownership in your User Content.

The above licence that you grant to us lasts while you have the App downloaded or installed on your device and ends as soon as you delete your account, if applicable, or uninstall the App, except to the extent that we are required to retain limited copies for legal, security, backup or compliance purposes.


Our responsibility for loss or damage suffered by you

Our responsibility for loss or damage suffered by you if you are a Consumer

We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors, and liability for fraud or fraudulent misrepresentation.

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or our failing to use reasonable care and skill. We are not responsible for any loss or damage that is not foreseeable.

Loss or damage is foreseeable if either it is obvious that it will happen or, if at the time you accepted these terms, both we and you knew it might happen.

When we are liable for damage to your property

If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation.

However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge, or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

Our maximum total liability to you

Where we are liable for foreseeable loss and damage or damage to property, our total liability to you in respect of all such losses and claims arising out of or in connection with these terms and the App, the Documentation and the Service, under all legal bases, shall never exceed, in total, the greater of:

  1. £50; and
  1. 150% of the purchase price, if any, you have paid for the App.

We are not liable for business losses suffered by Consumers

If you are a Consumer, we supply the App, the Documentation and the Service to you for personal, domestic and private use. If you use the App, the Documentation or the Service for commercial, business or resale purposes, we will have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.


Our responsibility for loss or damage suffered by you if you are not a Consumer

Nothing in these terms limits or excludes our liability for:

  1. death or personal injury caused by our negligence;
  1. fraud or fraudulent misrepresentation; or
  1. any other matter that cannot be excluded or limited under English law.

We will under no circumstances whatever be liable to you, whether in contract, tort including negligence, breach of statutory duty, or otherwise, arising out of or in connection with these terms or the App, the Documentation or the Service for:

  1. any loss of profits, sales, business or revenue;
  1. loss or corruption of data, information or software;
  1. loss of business opportunity;
  1. loss of anticipated savings;
  1. loss of goodwill;
  1. any indirect loss or damage;
  1. any consequential loss or damage; or
  1. any special loss or damage.

Our residual liability to you

We hereby exclude, to the maximum extent permitted by applicable law, liability for all losses and claims arising out of or in connection with these terms and the App, the Documentation and the Service, in each case whether in contract, tort including negligence, breach of statutory duty, or otherwise.

To the extent that the exclusion in the above paragraph is held to be ineffective or unenforceable by a court of competent jurisdiction for any reason, our total liability to you in respect of all losses and claims arising out of or in connection with these terms and the App, the Documentation and the Service, whether in contract, tort including negligence, breach of statutory duty, or otherwise, shall in no circumstances exceed, in aggregate, the greater of:

  1. £50; and
  1. 150% of the purchase price, if any, you have paid for the App.

We exclude all implied conditions, warranties, representations or other terms that may apply to the App, the Documentation and the Service.


Limitations to the App and the Service

The App, the Documentation and the Service are provided for general information and productivity purposes only. They do not offer advice on which you should rely.

You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained from the App, the Documentation or the Service.

Although we make reasonable efforts to update the information provided by the App, the Documentation and the Service, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up to date.


Please back up content and data used with the App

We recommend that you back up any scripts, content and data used in connection with the App to protect yourself in case of problems with the App, the Service or your device.

We are not responsible for loss of scripts, content or data except to the extent expressly set out in these terms or required by applicable law.


Check that the App and the Service are suitable for you

The App and the Service have not been developed to meet your individual requirements.

Please check that the facilities and functions of the App and the Service, as described on the app store page, our website and in the Documentation, meet your requirements.


We are not responsible for events outside our control

If our provision of the App, the Documentation, the Service or support for the App or the Service is delayed by an event outside our control, then we will contact you as soon as reasonably possible to let you know and we will take steps to minimise the effect of the delay.

Provided we do this, we will not be liable for delays caused by the event.


We may end your rights to use the App, the Documentation and the Service if you break these terms

We may end your rights to use the App, the Documentation and the Service at any time by contacting you if you have broken these terms in a serious way.

If what you have done can be put right, we will give you a reasonable opportunity to do so.

If we end your rights to use the App, the Documentation and the Service:

  1. you must stop all activities authorised by these terms, including your use of the App, the Documentation and the Service;
  1. you must delete or remove the App and the Documentation from all devices in your possession; and
  1. you must immediately destroy all copies of the App and the Documentation which you have and confirm to us that you have done this if we ask you to.

We may transfer these terms to someone else

We may transfer our rights and obligations under these terms to another organisation.

We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.


You need our consent to transfer your rights to someone else

You may only transfer your rights or your obligations under these terms to another person if we agree in writing.


Who else has rights under this agreement?

If you have downloaded the App from the Apple App Store or Mac App Store, then you and we acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of these terms, and that, upon your acceptance of these terms, Apple will have the right, and will be deemed to have accepted the right, to enforce these terms against you as a third-party beneficiary.

Except as set out above, these terms do not give rise to any rights to any person except you and us to enforce any of these terms. This includes rights under the Contracts (Rights of Third Parties) Act 1999, which are excluded.

The rights of you and us to end or change these terms are not subject to the consent of any other person.


Entire agreement

This section does not apply to you if you are a Consumer.

If you are not a Consumer:

  1. these terms constitute the entire agreement between you and us in relation to the App, the Documentation and the Service, and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, in relation to their subject matter;
  1. you acknowledge and agree that in entering into these terms:

You and we acknowledge and agree that neither of us shall have any claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in these terms.


If a court finds part of this contract illegal, the rest will continue in force

Each of the sections and paragraphs of these terms operates separately.

If any court or relevant authority decides that any of them are unlawful, the remaining sections and paragraphs will remain in full force and effect.


Even if we delay in enforcing this contract, we can still enforce it later

Even if we delay in enforcing these terms, we can still enforce them later.

If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking these terms, that will not mean that you do not have to do those things. It will not prevent us taking steps against you at a later date.


Which laws apply to these terms and where you may bring legal proceedings

If you are a Consumer

These terms are governed by English law.

You can bring legal proceedings in respect of these terms, the App, the Documentation and the Service in the English courts.

If you live outside England, you may bring legal proceedings in respect of these terms, the App, the Documentation and the Service in the courts of the country in which you are usually resident.

If you are not a Consumer

These terms and any dispute or claim arising out of or in connection with them, their subject matter or formation, including non-contractual disputes and claims, and including your use of the App, the Documentation and the Service, shall be governed by and construed in accordance with English law.

We both irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these terms, their subject matter or formation, including non-contractual disputes and claims.


Additional Terms for Apple App Store Users

This section applies if you downloaded, purchased or accessed the App through the Apple App Store or Mac App Store.

Legal compliance

By entering into these terms, you confirm and promise to us that:

  1. you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and
  1. you are not listed on any U.S. Government list of prohibited or restricted parties.

Third-party terms of agreement

You must comply with applicable third-party terms and conditions when using the App, the Documentation or the Service.

For example, you must not be in violation of your internet service, data service, Apple account, iCloud or other applicable third-party agreement when using the App, the Documentation or the Service.

Support

In respect of the App, the Documentation and the Service, you and we both acknowledge that Apple has no obligation to provide or facilitate any maintenance or support services.

We, not Apple, are responsible for providing support for the App, the Documentation and the Service as set out in these terms.

Licence

The licence granted within these terms is a non-transferable licence to use the App, the Documentation and the Service on any Apple-branded product, including Mac computers, iPhones and iPads, that you own or control, subject to Apple’s rules and policies.

Refunds

If you would like to request a refund for a purchase made through the Apple App Store or Mac App Store, please contact Apple or use Apple’s “Report a Problem” process.

Refunds for purchases made through the Apple App Store or Mac App Store are handled by Apple in accordance with Apple’s own terms and refund policies.

If the App does not work as promised

If you made your purchase through the Apple App Store or Mac App Store and the App does not meet any warranty we or Apple have given about the App, tell Apple and Apple will refund what you paid for the App where required under Apple’s rules or applicable law.

Please note: apart from giving refunds, Apple does not have any other warranty obligations for the App.

You and we acknowledge that we are responsible for any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty related to the App.

Intellectual property claims

You and we both acknowledge that, in the event of any third-party claim that the App, the Documentation or the Service, or your possession and use of them, infringes that third party’s intellectual property rights, we, not Apple, will be solely responsible for the investigation, defence, settlement and discharge of any such intellectual property infringement claim.

Other claims

We are responsible for dealing with any claims about the App, the Documentation and the Service, or your possession and use of them. Apple is not responsible for dealing with such claims.

This includes:

  1. product liability claims;
  1. claims that the App, the Documentation or the Service fails to conform to any applicable legal or regulatory requirement; and
  1. claims arising under consumer protection, privacy or similar legislation.

We are responsible for investigating, defending, settling or paying out on those claims. Apple does not have this responsibility.

For information on third-party rights to enforce these terms specific to Apple users, please see the section “Who else has rights under this agreement?”.


Direct purchases and payment

If you purchase the App directly from us or through an authorised third-party distributor, you agree to pay the price shown at the time of purchase, together with any applicable taxes.

Payment processing may be handled by a third-party payment provider. You may be required to agree to that provider’s terms and privacy policy.

A one-time purchase is not a subscription and does not automatically renew.

Licence keys and activation

Your right to use the App may require a licence key, account login, receipt validation or other activation method.

You must not share, sell, transfer, publish or otherwise make available any licence key or activation credentials except as expressly permitted by these terms.

We may suspend, disable or revoke a licence key or access to the App if:

  1. payment is reversed, refunded, charged back or obtained fraudulently;
  1. the licence key has been shared, sold, transferred, published or misused;
  1. you breach these terms; or
  1. we are required to do so for legal, security or anti-fraud reasons.

Direct-purchase refunds

If you purchased the App directly from us, refund requests should be sent to:

https://www.teleprompterapp.com/contact/

Unless stated otherwise at the point of purchase or required by applicable law, one-time purchases are non-refundable once the App has been downloaded, activated or used.

Nothing in this section affects any statutory rights you may have as a Consumer.

Consumer cancellation rights for direct purchases

If you are a Consumer and you purchase digital content directly from us, you may have a legal right to cancel your purchase within a cooling-off period.

However, where permitted by law, you may lose that cancellation right if:

  1. you expressly consent to the digital content being supplied before the end of the cancellation period; and
  1. you acknowledge that you will lose your right to cancel once supply of the digital content begins.

Where this applies, we may ask you to give that consent and acknowledgement before allowing you to download, activate or use the App.

Updates for direct purchases

We may provide updates, patches, bug fixes and improvements to the App from time to time.

Your one-time purchase includes access to the version of the App and included features available at the time of purchase, together with any free updates we choose to make available.

We do not guarantee that all future versions, major upgrades, premium features, add-ons or additional online services will be provided free of charge.

Language

These Terms may be made available in languages other than English. Any translation is provided for convenience only. In the event of any conflict, inconsistency or ambiguity between the English version and any translated version, the English version shall prevail, to the extent permitted by applicable law.

END OF TERMS